FAQ

What is coaching?

I’m not a counsellor, or therapist, so I don’t focus on the problem or past events. I’m also not a parenting coach. Instead, I’m someone who can give you confidence, belief in yourself, self esteem and happiness. I like to think of a life coach as someone who helps you discover you. I teach you or your child about the power of thoughts, emotions, behaviours and beliefs. I believe that everyone has a great inner guidance and I help you or your child tune into it. Thanks to my expertise as a fitness coach and nutritional advisor, I can also help you improve your health and overall wellbeing.

How does your coaching work?

I normally hold a session every week/fortnight. Each session lasts up to an hour and I follow a structure of 13 sessions, covering goal setting, milestones, beliefs, needs, values, checklists, communication, responsibility, questions, confidence, self care, mindset and stress.

I do adapt the structure and add in sessions where needed – especially with the school coaching.

Between each session I will email you to see how you’re getting on. Sometimes, during the sessions we’ll set action steps for you to do. You’ll also get feedback from each session to remind you how well you, or your son/daughter is doing.

What if the coaching doesn’t work out?

As THE Happiness Coach, I don’t like unhappy customers, so if you’ve bought a coaching package and decide along the way that it’s not for you, you will be refunded for the sessions you don’t take.

What do I need to do your courses?

If you’re doing an online course, you’ll need access to the Internet and a notebook/printer. My online courses are designed to be quick and easy to follow, so you’ll have a short video to watch, an article to read and then some ideas to try. Sometimes you’ll get a PDF to print out and complete, or you can write your answers in your notebook.

For my school coaching, your students will need a good-sized room where I can deliver yoga and meditation, a notebook each and access to the Internet.

Do you give refunds?

Yes. I offer a 30-day money back guarantee for all coaching and courses. For any digital product, you can get an exchange.

Can I change my memership plans or cancel at any time?

Yes. For my monthly Happy Together programme, you are free to cancel at any time.

What support do I get from you?

For my coaching clients, I offer email support in between sessions, as well as feedback after each coaching session.

When you buy a course from me, you’ll get regular email support as well as weekly/monthly Q and A and training, so you get opportunities to get answers to your questions and more personal help.

If you buy a fun book you’ll get extra training in the VIP section of my website, as well as a Q and A.

When you buy the success journal you get email support to help prompt you to make the most of it.

Are there additional costs?

For digital products and books, the only extra costs will be VAT, but that should be calculated at checkout.

For schools coaching, if I’m delivering it in person, then travelling expenses will need to be added to the cost of your package. However, everything will be discussed in detail before proceeding.

Are you covered to work with children?

Yes. I have professional indemnity insurance and public liability insurance. I’m also DBS checked.

As a mum of three young children, and having taught yoga to 2-18 year olds, I know how to get the best out of children, in a positive way.

FAQs didn’t solve your problem?

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Or download a ‘What to Expect from Coaching’ PDF. What to Expect from Coaching (14 downloads)

Here’s one for schools:  Schools - What to Expect from Coaching (16 downloads)

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